A Very Important Nuance of the New eBay Feedback Revision Policy
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Previously, I blogged about the new Feedback Revision Policy that will go into effect on eBay.com on October 20, 2008 (see HERE for the detailed information).
After reviewing the details of the new Feedback Revision Policy, I emailed my new TSAM with a question about the Feedback Revision and I received a response back just a few hours later.
My question was this: If a buyer leaves 3 negative feedback and then wants to change all 3 of those feedback and a seller sends a request for each of the 3 negative feedbacks, has a seller used 1 request (1 buyer) or 3 requests (3 item numbers)?
Response: The eBay Feedback Removal Department stated that requests will be counted as item number based.
This, of course, is a very important distinction since sellers are limited in the number of requests they are able to make.
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October 25, 2008
So – I bought an item and requested that the seller leave me positive feedback for my immediate payment. He won’t leave feedback for me until he sees what feedback I have left for him. That seems so backwards to me. Now I guess I have to wait until the item arrives to see if it’s what I ordered and in the advertised condition before I leave any feedback. At that point he will have forgotten all about me and I won’t get any feedback at all. That’s totally unfair to a VERY responsible buyer whose ONLY requirement is to pay for the item.
I have no idea how to straighten out the feedback mess. Maybe I just shouldn’t care so much. It seems that eBay may be history soon, anyway. Now if I could only figure out how to score on Swoopo….but I have a life, so – never mind.
Aimless
October 31, 2008