Comments on: It is No Glitch: eBay’s Confusing Yellow RESPOND Button Disappears

By: nightman1

nightman1 — Sun, 12 Oct 2008 02:13:42 +0000

An instructive story (that I admit I just skimmed). I have a bunch of stuff from my old-radios and old-books-about radios collections that I would like to sell. Given the tangled gross mess that eBay has become these days, I will wait to list them until it straightens out.

Or, better yet, until another company comes along a creates a simple, decent site.

By: TekGems

TekGems — Fri, 10 Oct 2008 05:13:49 +0000

I do agree that eBay.com should have informed us of anonymous e-mails from other sites (e.g. eBay Australia) or not used anonymous e-mail when eBay Australia member is communicating with someone outside of the testing site.

There is a lot of changes happening, so I see the pain of big changes occurring for many months to come.

> plenty of people use work-based email
> addresses and their employers servers
> block eBay emails

Employees should not be using a work e-mail address for personal purchasing. This is what Gmail or any other web based service is for. I understand your point, but employees are better off using a personal e-mail address any way for privacy reasons.

By: thebrewsnews

thebrewsnews — Thu, 09 Oct 2008 23:23:09 +0000

Henrietta, the really sad part is that I do read your blog and I did read the post where you mentionned the Australian email issue. Unfortunately, at the time I received the email from the potential buyer, your blog was not at the front of my mind (sorry to say). I didn’t put 2 and 2 together, if that makes sense. I answer hundreds of emails a day and when I saw this anomaly I tried to figure it out because I didn’t think for a minute it was done intentionally by eBay. Frankly, my first thought was that eBay was not allowing me to answer because they incorrectly assumed the potential buyer was asking me to conduct a transaction outside of eBay. I didn’t even think to consider the country of origin for the potential buyer and to evaluate whether that was the issue.

By: Henrietta

Henrietta — Thu, 09 Oct 2008 22:44:50 +0000

Now I know you don’t read my blog!
http://tiny.cc/t0lrS