Archive for March, 2009

Vendio Free Webstore: A Bargain or a Bust?

Posted on March 30, 2009. Filed under: Reviews, Tips & Hints - Website Sales, Uncategorized | Tags: , , , , , , |

Earlier this month Vendio announced a FREE ecommerce webstore offering.  While I thought the news was “interesting”, it didn’t really grab my attention.  For 10 years I have been creating websites and I have experienced the spectrum of webstore offerings ranging from very good platforms (Miva Merchant) to very bad platforms(Prostores) so the Vendio news did not [...]

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New DSR Reports in the eBay Seller Dashboard: Deal or Dud?

Posted on March 25, 2009. Filed under: eBay | Tags: , , |

 eBay recently announced there are New DSR Reports in the Seller Dashboard .  An eBay seller can access their reports by visiting their Seller Dashboard and clicking on the link that says “See your reports” as shown below: then clicking on “Create Report” as shown below: and finally choosing from Buyer Location, Category, Date range, Item [...]

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eBay Analyst Day: Customer Service Cost Savings

Posted on March 13, 2009. Filed under: eBay | Tags: , , |

In 2008, eBay spent $700 million dollars on customer service and they project over the next three years they will reduce customer service costs by $300 million dollars (so approximately $100 million a year).  This is another statement from Analyst Day that I found rather odd.    eBay claims that they will find out the [...]

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eBay Analyst Day: In a Nutshell

Posted on March 12, 2009. Filed under: eBay | Tags: , , |

I have much to say about the information released yesterday (ebay Analyst Day) but I thought I would take a minute to “boil it down” to its simplest form.  Doing so helps me to get a much clearer picture since so much was said yesterday, much of it being “fluff” in my opinion. In a [...]

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eBay Analyst Day: Are Trusted Sellers Doing Well?

Posted on March 12, 2009. Filed under: eBay | Tags: , , , |

During eBay Analyst Day, eBay made the point: “Our trusted sellers are doing well…..” Now, that is quite an interesting statement.  I think the truth is closer to: eBay sellers DSRs improved from Q4 2007 to Q4 2008 for the following four reasons: 1. Removal of nonperforming sellers  2. Buyer education 3. Increase in sellers who offered [...]

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eBay Analyst Day: The Future of the eBay Platform

Posted on March 12, 2009. Filed under: eBay | Tags: , , , , , , , |

I have several things to say about the eBay Analyst Day held in San Jose yesterday March 11, 2009.  Since I am an eBay seller I decided to start with the information they presented that most affects me directly.  Potential buyers on eBay find me (and other sellers) by typing in keywords into a search [...]

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