Archive for May, 2009

eBay Feedback: Will Conducting Tests in the Marketplace Provide any Real Answers?

Posted on May 21, 2009. Filed under: eBay | Tags: , , , , , , |

The eBayInk blog has an article this week titled eBay Conducting Feedback Tests in the Marketplace in which eBay wants to know what eBayers think of the new feedback system.  Below I am laying out my arguments as to why the eBay Detailed Seller Rating (DSR) system fails to accurately measure what should be measured.  Then I [...]

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eBay Issues New 15% off Coupons in Select Categories valid thru 5/26/09

Posted on May 16, 2009. Filed under: eBay | Tags: , , , , |

eBay is once again issuing coupons valid only in specific categories.  However, unlike the last time when there was much confusion about just when a coupon was valid, this time it is much more clear to the potential buyer. The coupon being issued looks like this:       Notice that the 15% off coupon [...]

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Chargeback Processes: Amazon vs eBay and PayPal

Posted on May 15, 2009. Filed under: Amazon, eBay, Paypal | Tags: , , , |

More online sellers are becoming multi-channel and, as such, it is critical to understand the differences between venues so that you can know what to expect as a seller.  Take, for instance, the issue of chargebacks.  eBay sellers are treated completely differently than Amazon sellers when there is a credit card chargeback initiated by a buyer.  [...]

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It Really Is Possible to Sell Successfully on Bonanzle!

Posted on May 13, 2009. Filed under: Other | Tags: , , |

Recently, I put out a request to hear from sellers who were learning how to be successful on eBay alternative sites.  All of the responses I received had similiar comments — that selling online successfully is hard work but it can be done.   It is very motivating to be introduced to these hard-working successful entrepreneurs who [...]

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PayPal Says Their New Look has “Everything you need, right where you need it”

Posted on May 12, 2009. Filed under: Paypal | Tags: , |

I have two PayPal accounts – one “regular” PayPal account and one “micropayments” account.  Interestingly, one of the accounts still has the old look and one of the accounts has a completely new look.  According to PayPal, this new look has “Everything you need, right where you need it.” One of the new features for [...]

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Skype Voice and Chat Discontinued in eBay Listings

Posted on May 8, 2009. Filed under: Other | Tags: , , |

I just received the following email from eBay (looks like eBay is beginning the process of severing the ties between Skype and eBay in anticipation of selling Skype next year):   Skype voice and chat buttons in listings are being discontinued eBay is discontinuing Skype voice and chat buttons in listings as of June 10, [...]

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