Archive for May 21st, 2009

eBay Feedback: Will Conducting Tests in the Marketplace Provide any Real Answers?

Posted on May 21, 2009. Filed under: eBay | Tags: eBayInkBlog, new ebay feedback system, brian burke, DSR ratings, buyer expectations, eBay trends, changes to eBay feedback ratings |

The eBayInk blog has an article this week titled eBay Conducting Feedback Tests in the Marketplace in which eBay wants to know what eBayers think of the new feedback system.  Below I am laying out my arguments as to why the eBay Detailed Seller Rating (DSR) system fails to accurately measure what should be measured.  Then I [...]