Archive for November, 2009

eBay Responds Swiftly With an Email to Address Sellers’ Concerns

Posted on November 23, 2009. Filed under: eBay | Tags: , , |

The following email from eBay was just sent out to affected sellers such as myself: ******************************* Dear (seller): By now you might be aware that between 9:45am and midnight PST on Saturday, November 21, eBay search was down with searches returning limited or no results. We know this is a very serious disruption, especially as [...]

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Saturday Snippets for eCommerce Buyers & Sellers

Posted on November 21, 2009. Filed under: Amazon, eBay, Paypal | Tags: , , , |

Today, I am following up on some previous ecommerce news and adding some updated information to each of the news stories. eBay’s Cross-Merchandising Promotion On November 16, 2009 eBay announced that they would begin a new cross merchandising promotion the following day whereby other sellers’ items would appear on current listings.  The following day I tested [...]

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eBay System Sends Out Invoices That Buyers Are Unable to Pay

Posted on November 19, 2009. Filed under: eBay, Paypal | Tags: , , |

When an online shopper wants to buy something on eBay, it is at least a 2-step process whereby they “purchase” the item(s) and then “pay for” the item(s).  Many first time buyers experience trouble getting Paypal to work at all.  And inexperienced eBay shoppers often try to circumvent the PayPal system because it is too difficult to [...]

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eBay’s New Approach to Marketing: Throw the Kitchen Sink at the Buyers

Posted on November 17, 2009. Filed under: eBay | Tags: , , , , , |

Yesterday, eBay posted an announcement which gave sellers who actually read the boards daily less than a 24 hour notice of a new change to the site.  Begininng today eBay is going to advertise eBay competitors’ items on current seller’s listings.  According to the announcement, eBay says to sellers  ”This is a great opportunity to boost [...]

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The Users of Feedback: Seller, Buyer, and The Platform Owner

Posted on November 16, 2009. Filed under: Amazon, eBay | Tags: , , , , , , |

The subject of eBay feedback just won’t go away.  On November 14th, Auctionbytes wrote an article titled “eBay Tests Reaction to Seller Feedback Changes” in which Ina Steiner shows how the proposed new eBay feedback includes a graph of the seller’s Detailed Seller Ratings (DSRs) in three areas: Item as expected, Arrived on time, and [...]

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Marketing to Soldiers: Why Ecommerce Platforms Should Develop a Campaign for Military Members

Posted on November 13, 2009. Filed under: Amazon, eBay, Paypal | Tags: , , , , , |

Recently I read a great story written by Richard Brewer-Hay of eBayInk Blog titled Dog Tags: A Veteran’s Day Story.  The video was well done and I can’t imagine anyone who could watch the video and not feel something.  The emotions Americans have about our soldiers are very powerful.  Later in the day I got to thinking about [...]

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