U.S. eBay Sellers – Tips for International Shipping to Canada

Posted on May 7, 2008. Filed under: Tips - for the eBay Seller | Tags: , , , , , , , |

Are you a U.S. eBay seller who is considering offering your product to our neighbors in Canada?  Here are just a few tips and pieces of information for you!
 
 
You can visit the Canada Post website directly here:
 
https://ssl.postescanada-canadapost.ca/segment-e.asp
 
You can use your U.S. customs number to check status on the Canada Post website.
 
Other important information about Canada postal codes:
Don’t know whether that one symbol in the postal code is the letter “l” or the number “1” ?
Just remember – The postal code always alternates letters and numbers so if there is a number first then the symbol, you’ll know right away that it must be an alphabet letter.
 
You can call Canada Post directly at: 1-416-979-8822
 
International priority mail, as well as express mail, comes with AUTOMATIC indemnity insurance.  Check with the post office to confirm the amount of automatic insurance (amount is based on the weight of the package).  You can also purchase additional insurance.  Insurance claims for non-delivery are made by the shipper and claims of damage are initiated by the recipient.
 
The customs number for international priority mail can be used on www.usps.com to confirm delivery.
 
However, if you accept paypal, the international express mail shipping service to a confirmed Paypal address (for Powersellers, address doesn’t have to be confirmed) is the ONLY way that you will be covered by the Paypal seller protection plan when shipping by postal service.
 
 

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3 Responses to “U.S. eBay Sellers – Tips for International Shipping to Canada”

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Actually, if the item in question is under $250 USD, Paypal seller protection will cover you if you use (in their words) “USPS: Priority Mail with the Customs Declaration form”.

Stanley, With the new PayPal seller protection program, there are some changes. Int’l priority is acceptable if the buyer claims they did not order the item (fraudulent takeover of account, for example). For an item that is INR (item not received), express mail is still required. Note, however, that international priority mail comes with automatic insurance (indemnity insurance) based on the weight of the package so that a postal claim can be made if the buyer states the package was ordered not delivered.

You know, it just occurred to me that Paypal automatically redirects me to the Canadian site, so it’s possible different rules apply to Americans. I only know that there’s no such requirement stated on our end.


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