eBay Rewards Buyers with Discounts, Coupons, and Bucks

Posted on June 10, 2008. Filed under: eBay | Tags: , , , , |

 

I have made no secret of the fact that I manage multiple eBay seller accounts.  What is interesting is that I have received 3 different coupon / rewards offers but never more than one type of offer per eBay account.  I received one coupon for 10% off purchase up to $100, one coupon for $10 off a $50 purchase, and one invitation to join the eBay Rewards Program to earn eBay Bucks. 

I have not used any of these special offers to make purchases on eBay.  I have received reports of buyers attempting to use the *dollars off* or *percentage off* coupons without success.  Perhaps there may be too many restrictions such as your email address for the eBay account has to be the same one you use to pay via Paypal and you cannot use the coupons with a third-party checkout service.  In any event, there are a great many buyers who purchase items from eBay thinking they can use the coupon and then they are unable to do so.  That means the buyer either has to abandon their commitment to pay for the item (unpaid item for the seller) or they have to pay the full price (dissatisfied customer).  In either case, it is clearly the eBay seller who loses – either they lose the sale altogether or they have an unhappy customer who is not likely to give favorable DSR ratings. 

I also have reservations about the eBay Rewards Program.  There are plenty of Paypal debit card users that are not getting credit for their purchases in the 1% cash-back program (to their credit, Paypal has publicly acknowledged the problem) and eBay’s Disney promotion offer is one where eBay is supposed to be keeping track of qualifying purchases but buyers are reporting that their purchases are not accumulating toward their total (one place the problem is being reported is directly on the eBay Answer Center).

The eBay Rewards Program which offers eBay Bucks is interesting.  I have copied the information about the eBay Rewards program directly from the eBay site and have included it below: 

eBay Bucks Frequently Asked Questions

General

What is eBay Bucks?
eBay Bucks is a new program that was created to reward loyal eBay shoppers. Participating eBay users will automatically earn rewards in the form of eBay Bucks for their qualifying purchases. The program is currently being tested with a small group of selected users. Participation is currently limited to invitation only, but may expand in the future.

Enrollment

May anyone participate?
eBay Bucks is currently invitation-only while the program is tested and refined.

How do I get invited?
The eBay Bucks program has invited a select group of users for an initial test phase. Due to testing constraints, our initial test can only accommodate a limited number of eBay users. These users have been selected at random.

Does this program cost anything?
Participation in eBay Bucks is FREE! There is no cost to enroll in the program.

Why do I have to sign-in separately from the eBay.com site?
eBay Bucks requires a separate sign in from your normal eBay.com activity to verify your account and to verify your acceptance of the eBay Bucks Terms and Conditions.

Will I get any unsolicited emails for signing up?
Not at all. Once you enroll, eBay will only send you new emails directly related to the eBay Bucks program. You will receive regular email updates to inform you of your current eBay Bucks balance. You will NOT receive any email outside of the eBay Bucks program as a result of enrolling.

Earning Rewards

How do I earn rewards?
Earning rewards is easy! After you enroll, just make qualifying purchases on eBay and you’ll automatically earn rewards in the form of eBay Bucks. At the end of the earning period (which runs from May 15, 2008 to August 14, 2008), you’ll receive an eBay Bucks coupon in the amount of your earnings (based on the total value of your qualifying eBay purchases).

What are the rewards?
eBay Bucks provides rewards in the form of an eBay Bucks voucher for a specific dollar amount. eBay Bucks coupons can be used to make purchases on eBay.

Do all my eBay purchases qualify?
Most purchases on eBay qualify. In order for purchases to qualify for rewards, they must be:

  • Paid for using Paypal
  • Payment occurs after enrollment in the program, and between May 15, 2008 and August 14, 2008. Purchases in the following item categories do not qualify:
  • All categories in Motors (www.motors.ebay.com) (note, Parts & Accessories purchases DO qualify)
  • Classifieds
  • Real Estate
  • Business & Industrial Capital Equipment, including the following capital equipment categories and the related subcategories: Agriculture & Forestry > Tractors & Farm Machinery; Construction > Heavy Equipment, Trailers; Food Service & Retail > Concession Trailers & Carts; Healthcare, Lab & Life Science > Imaging & Aesthetics Equipment; Industrial Supply, MRO > Fork Lifts & Other Lifts; Manufacturing & Metalworking > Manufacturing Equipment; Manufacturing & Metalworking > Metalworking Equipment; Office, Printing & Shipping > Commercial Printing Presses.

For how long can I earn rewards?
You can earn rewards from May 15, 2008 to August 14, 2008. Note that only purchases paid for after enrollment are eligible.

Are there any limitations on how much I may earn?
The following limits apply:

  • Only up to $10,000 of the purchase price of any one item (excluding tax and shipping fees) will earn eBay Bucks.
  • Rewards will only be granted for up to $20,000 in total value of all qualifying purchases from May 15, 2008 to Aug 14, 2008.

How do I check my balance?
There are 2 ways to check your eBay Bucks rewards balance:

  • Sign in to eBay.com and you will see your eBay Bucks rewards balance displayed at the top of the page, next to your User ID.
  • Sign in the eBay Bucks page: rewards.ebay.com

eBay will send you regular email updates with your latest balance.

Redeeming Rewards

When do I get my reward?
For users that earn rewards, eBay will email a reward coupon which includes a code to redeem rewards. Reward codes will be issued before August 22, 2008. Users may also access their reward code by logging into rewards.ebay.com.

How do I redeem my reward?
You will be emailed an eBay Bucks coupon once your reward is ready before August 22, 2008. To redeem your reward, just:

  1. Go to eBay.com and log in with the User ID you used to sign up here.
  2. Start shopping. Be sure the seller accepts PayPal.
  3. Pick something you love with a value close to that of your eBay Bucks. (You may use it one time with a single order and a single seller. Any balance is forfeited.)
  4. Pay for your item with PayPal before the expiration date: September 21, 2008 11:59:59 PM PST.
  5. In eBay checkout enter the unique redemption code printed on your coupon.

May I redeem my reward for anything on eBay?
You may redeem your rewards for any qualifying item on eBay.com that accepts PayPal.

How long do I have to redeem my reward?
Your eBay Bucks reward voucher will be good from Aug 22, 2008 to Sept 21, 2008. Any unused rewards will expire at midnight PST on Sept 21, 2008.

Troubleshooting

I have 2 accounts – may I combine them?
You can only use 1 account with eBay Bucks. It must be the account you use to sign up for the eBay Bucks program.

I don’t have a PayPal account, may I still participate?
Yes. If you have been invited to eBay Buck but do not yet have a PayPal account, you just need to register for a PayPal account in order to participate.

My eBay account is currently suspended, may I still participate?
No, sorry. You are required to have an eBay account in good standing (no hold or suspension) to participate.

Got feedback? Send your comments to rewards@ebay.com
(note, we can’t always respond to your email suggestions and comments, but we do our best to follow up with you)  

 

It will be interesting to see if eBay continues to send dollars off and percentage off coupons and whether the eBay Rewards program will be opened to all eBay Buyers in the future.

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2 Responses to “eBay Rewards Buyers with Discounts, Coupons, and Bucks”

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Re: eBay Bucks. I had the seller of two items I won combine the items, so that I could save on shipping. When I tried to pay for these items, putting in my Bucks coupon number in the space for coupons, I was greeted by a prompt that said: unable to process, try again in fifteen minutes. This has been going of for days. I have spoken to both eBay and Paypal about this, and Paypal says that they are aware of a technical glitch in the system,and are working at fixing it. I have communicated with the seller about this problem, and they understand. I however, would not have bid on their item, had I known there would be a Paypal program. I cannot afford this item, without my using my eBay Bucks. But, I won’t give up, until I get my eBay Bucks, and the item! What can I do, have I done something wrong, i.e. by asking the seller to combine both items that I won from her? Help.

As we’re on eBay Rewards Buyers with Discounts, Coupons, and Bucks TheBrewsNews, You are likely to find thousands of sites online that offer the item you want, so take the time to find the right product offered by a reputable website that is secure. Since there is so much competition out there you will find buyers have the upper hand. You can likely find what you want for less than retailers offer it even with the cost of shipping it to you. This is because they have to compete with so many other sites and because they don’t have the same overhead expenses as brick and mortar retailers.


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